There is no ticket portal and no chatbot. Email gets a person.
| Free | 3 business days |
|---|---|
| Core, Growth and Scale | 1 business day |
| Compliance | Priority — same business day |
| A job actively writing wrong data | Treated as urgent on every plan |
Business days are Sunday to Thursday, Africa/Cairo time, excluding public holidays.
Support and everything general — support@bulkgauge.com
Privacy, data access and deletion requests — support@bulkgauge.com, subject line "Data request"
Security reports — support@bulkgauge.com, subject line "Security". Please do not open a public issue; we will confirm receipt within one business day.
ElAdawy LLC, operator of BulkGauge. Postal address available on request and stated in full in the terms of service.